Pro Viewr

Privacy Policy

Privacy Policy for ProViewR - How we protect your data

Privacy Policy for ProViewR

Effective Date: August 7, 2025
Last Updated: August 7, 2025

At ProViewR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our football analytics platform.

1. Information We Collect

1.1 Personal Information

  • Account Information: Name, email address, date of birth, and contact details
  • Profile Information: Player position, team affiliation, skill level, and goals
  • Payment Information: Billing address and payment method details (processed securely through third-party providers)

1.2 Content You Upload

  • Video Content: Football training sessions, match footage, and skill demonstrations
  • Performance Data: Statistics, metrics, and progress tracking information
  • Communications: Messages, comments, and interactions within the platform

1.3 Automatically Collected Information

  • Usage Data: How you interact with our platform, features used, and time spent
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking: We use cookies to enhance your experience and analyze platform usage

1.4 Information from Third Parties

  • OAuth Providers: When you sign in with Google or TikTok, we receive basic profile information
  • Payment Processors: Transaction confirmation and billing information from Stripe

2. How We Use Your Information

2.1 Service Provision

  • Provide football performance analysis and insights
  • Generate personalized training recommendations
  • Track progress and maintain your performance history
  • Enable community features and coach-player connections

2.2 Platform Improvement

  • Analyze usage patterns to improve our algorithms
  • Develop new features based on user feedback
  • Ensure platform security and prevent misuse
  • Provide customer support and technical assistance

2.3 Communication

  • Send service updates and important notifications
  • Provide subscription and billing information
  • Share educational content and training tips (with your consent)
  • Respond to your inquiries and support requests

2.4 Legal and Safety

  • Comply with legal obligations and law enforcement requests
  • Protect against fraud, abuse, and security threats
  • Enforce our Terms and Conditions
  • Protect the rights and safety of our users

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Data

ProViewR does not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Authorized Sharing

  • Coaches and Parents: With explicit consent, performance data may be shared with designated coaches or parents
  • Team Members: Basic profile information may be visible to teammates when participating in team features
  • Service Providers: We work with trusted third parties who help us operate our platform (hosting, payment processing, analytics)

3.3 Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure user safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business assets.

4. Data Security and Protection

4.1 Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls limit who can view your information
  • Regular Audits: We conduct regular security assessments and updates
  • Secure Infrastructure: Our platform is hosted on secure, certified cloud infrastructure

4.2 Data Retention

  • Active Accounts: We retain your data as long as your account is active
  • Inactive Accounts: Data is retained for 2 years after account deactivation
  • Legal Requirements: Some data may be retained longer to comply with legal obligations
  • Deletion Requests: You can request deletion of your data at any time

5. Your Privacy Rights

5.1 Access and Control

  • View Your Data: Access all personal information we have about you
  • Update Information: Modify or correct your profile and account information
  • Download Data: Export your performance data and uploaded content
  • Delete Account: Permanently delete your account and associated data

5.2 Communication Preferences

  • Email Settings: Choose which types of emails you receive from us
  • Notification Controls: Manage in-app and push notifications
  • Marketing Opt-out: Unsubscribe from promotional communications at any time

5.3 Privacy Controls

  • Profile Visibility: Control who can see your profile and performance data
  • Content Sharing: Manage sharing permissions for your uploaded videos
  • Team Features: Choose whether to participate in team-based features

6. Children's Privacy

6.1 Parental Consent

  • ProViewR is designed for young football players, including children under 13
  • Parental consent is required for children under 13 to use our service
  • Parents have full control over their child's account and data

6.2 Additional Protections

  • Enhanced privacy settings for accounts created by minors
  • Limited data collection for users under 13
  • No behavioral advertising targeted at children
  • Parental access to review and delete their child's information

7. International Data Transfers

7.1 Global Service

ProViewR operates globally and may transfer data across borders to provide our services effectively.

7.2 Data Protection

We ensure appropriate safeguards are in place when transferring data internationally, including:

  • Standard contractual clauses approved by data protection authorities
  • Adequacy decisions recognizing equivalent privacy protections
  • Your explicit consent when required

8. Cookies and Tracking Technologies

8.1 Types of Cookies

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how you use our platform
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Provide insights into platform usage and improvements

8.2 Your Cookie Choices

You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality.

9. Third-Party Services

9.1 Integrated Services

Our platform integrates with third-party services (OAuth providers, payment processors, analytics tools) that have their own privacy policies.

9.2 External Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

10. Privacy Policy Updates

10.1 Notification of Changes

We will notify you of significant changes to this Privacy Policy via email or platform notification.

10.2 Continued Use

Your continued use of ProViewR after privacy policy updates constitutes acceptance of the changes.

11. Contact Information

11.1 Privacy Questions

For questions about this Privacy Policy or our privacy practices:

11.2 Data Protection Officer

If you have concerns about how we handle your data, you can contact our Data Protection Officer at dpo@proviewr.com.

11.3 Regulatory Authorities

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

This Privacy Policy was last updated on August 7, 2025. We review and update our privacy practices regularly to ensure continued protection of your information.