FAQ
Frequently asked questions about ProViewR platform capabilities and usage.
Frequently Asked Questions
General
What is ProViewR?
A performance intelligence & scouting platform combining video analysis, analytics and structured workflows.
Who is it for?
Professional & semi-pro clubs, academies, independent scouts, development oriented players.
Platform
How fast after upload are insights available?
Typical processing latency: 3–8 minutes for standard match segments (depends on resolution & length).
Can I integrate existing provider feeds?
Yes. We support ingestion adapters & API bridge workflows.
Do you support mobile capture?
Edge upload endpoints + planned native capture assist.
Scouting
How are player comparisons normalized?
Metrics are role & age-band adjusted using dynamic cohort baselines.
Can I export structured reports?
Yes: PDF, interactive share links, JSON schema for internal BI.
Data & Privacy
Where is data stored?
Regionalized cloud zones with encryption at rest & in transit (TLS 1.3).
Who owns uploaded video & derived data?
Customer retains ownership; derived models are abstracted & anonymized for tuning.
Can we purge data?
Granular retention policies & hard delete endpoints are available.
Pricing & Plans
Is there a free tier?
Limited evaluation sandbox; advanced modules require a subscription.
Do you offer enterprise SLAs?
Yes, with custom ingest scaling, dedicated support channels and compliance addenda.
Still have a question? Contact support and we will help.